It has now been over [six months] since
you lasted paid a visit to us here at [Name of place].
Is there a problem we should know about?
Your custom is very important to us, so we want to be sure we
have lived up to your expectations.
Please let us know if we can serve you
better. I've enclosed a reply card for your comments.
Or if you have a chance, why don't you
drop in to see us? I think you'll be pleasantly surprised by
some of the new merchandise we now have available.
As one of our preferred customers, you
will, of course, be entitled to use your [ %amount ] lifetime
We stand at the ready to be of service.